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www.multicultural.tas.gov.auFEATURES   EVENTS   NEWS

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Health

Good health is fundamental to a good life. The services listed here provide advice and assistance for maintaining good health.

Multicultural specific services

Refugee and Migrant Health Liaison

Assist acute and primary health services to work with culturally and linguistically diverse patients accessing care. This includes facilitating cross-cultural awareness training for staff.

  • Refugee and Migrant Health Liaison Officer (South)
    Phone: 6166 8126 or 044 890 2042
  • Culturally and Linguistically Diverse Social Worker (North)
    Phone: 6336 4189

On-Arrival Refugee Health Care Clinics

The following services provide initial health care screening, assessment and referral services to clients from refugee backgrounds.
 
GP Clinics 

  • Southern Tasmanian Refugee Health Clinic (South)
    Phone: 6165 2368
  • Refugee Primary Health Care Clinic (North)
    Phone: 1300 977 518

Priority Population Officers

Provide strategic advice and system support to improve access to services and improve the health of culturally and linguistically diverse people in Tasmania, especially those with additional vulnerabilities or who are at risk of poorer health outcomes.

Email: healthycommunities@dhhs.tas.gov.au

Bi-Cultural Community Health Program

The Program employs individuals from newly arrived communities to support their communities to increase health literacy, make informed decisions and independently access appropriate health services.

The Program also assists in the elimination of potentially harmful traditional health practices such as Female Genital Mutilation/Cutting througheducating the public and supporting individuals and communitieswho have been affected to make informed decisions about the practice in the context of Tasmanian society and law, and by assisting them to access relevant services.

If you are concerned that someone is at risk, or has undergone female genital mutilation/cutting since migrating to Australia, please contact either:

  • Child Protection Intake:  Phone 1300 737 639
  • Police Tasmania: Phone 131 444
  • Crime Stoppers: Phone 1800 333 000

Phoenix Centre

Provides counselling and advocacy for adults and children from any country who have fled persecution, torture and war-related trauma to find safely in Australia. Interpreters can be organised.

Multicultural and Refugee Health Policy Officers

Tasmanian Transcultural Mental Health Network

The Tasmanian Transcultural Mental Health Network (TTMHN) advocates for the needs of culturally and linguistically diverse communities by strengthening the cultural competency and cultural responsiveness of the mental health workforce in Tasmania. The TTMHN aims to support the mental health workforce to ensure that culturally and linguistically diverse individuals, families and communities are planned for within service delivery.     

TTMHN Project Officer
C/O Phoenix Centre
Level 2, 116 Bathurst St
HOBART  TAS 7000

Phone:  (03) 6234 9138
Email: admin@ttmhn.org.au

For more information visit the website Tasmanian Transcultural Mental Health Network

General health information and services

Doctors (General Practice)

 

Doctors in your local area can be accessed by calling and making an appointment. They provide a range of supported health care services.  The refugee health care clinics (see above) will connect refugees to a doctor near to where they live.

Hospitals

 

Tasmania has four major public hospitals

  • Royal Hobart Hospital
    Phone: 6166 8308
  • Launceston General Hospital
    Phone: 677 6777
  • Mersey Community Hospital
    Phone: 6426 5111
  • North West Regional Hospital
    Phone: 6430 6666
  • Rural hospitals and multipurpose services
    www.myhospitals.gov.au/browse/tas
    www.dhhs.tas.gov.au

Medicare

If you have a Permanent Resident visa or a valid visa with permission to work in Australia, you can get medical benefits and services such as Medicare. Being enrolled in Medicare means that visiting a doctor will cost you less, or may even be free. You will also pay less for most prescription medicines.

Concession and Health Care Cards

Concession and Health Care Cards provide access to a range of Australian and Tasmanian Government concessions. These can reduce the cost of some health care services or prescription medicines.

Healthdirect telephone service

A free health information and advice line for all Tasmanians and visitors to the State. This service puts the caller in touch with a registered nurse, who will help to decide the best course of action to deal with a health concern. If callers need an interpreter they should ask for one, state their preferred language, and not hang up until instructed to do so.

Web health directories

Find local health services anywhere.

Statewide

Translated Health Resources

Health Translations Directory  www.healthtranslations.vic.gov.au

NSW Multicultural Health Communication Service   www.mhcs.health.nsw.gov.au

Multicultural Centre for Women's Health   www.mcwh.com.au

Centre for Cultural Diversity in Ageing 

Centre for Culture, Ethnicity and Health www.ceh.org.au

Centre for Multicultural Youth  www.cmy.net.au

Translated Resources for Specific Health Topics

National Heart Foundation

Cancer Council CALD Directory

Cervical Screening: www.cancerscreening.gov.au/cv-lote-pap-cnt

Diabetes Australia: www.ndss.com.au/translated_resources

Asthma Australia

Kidney Health: www.kidney.org.au/TranslatedResources

Multicultural Specific Web Health Resources

Mental Health in Multicultural Australia: www.mhima.org.au

Multicultural HIV and Hepatitis Service: www.mhahs.org.au

Multicultural Gamblers Health Program: www.ceh.org.au/our_programs_mghp

My Language:www.mylanguage.gov.au

Audio of Commonly Used Clinical Phrases– CLAS Act Virginia: www.vdh.state.va.usclasact

Health Information in Less Common Languages– EthnoMED, University of Washington: ethnomed.org/patient-education

Advocacy Tasmania Inc

Provides free advocacy services across Tasmania. ATI works to promote and protect the rights and interests of clients, providing a free, statewide, independent and confidential 'Your Say' advocacy service.

Carers Association of Tasmania

A statewide information and support service for unpaid carers and people who provide support to children or adults with a disability, mental illness, chronic condition or who are frail aged. Carer education and training sessions are available on topics such as self-care, carers’ health, identifying community services, relationship sessions, and other sessions for both carers and service providers.

  • Carers Association of Tasmania
    Phone: 1800 242 636
  • Carers Association of Tasmania (South)
    Phone: 6231 5507
  • Carers Association of Tasmania (North)
    Phone: 6334 9917
  • Carers Association of Tasmania (North West)
    Phone: 6432 1170

Specific health information and services

Child Health and Parenting Services

Provides child health, growth and developmental assessments; parent support and information; and early intervention services.

Migrant Resource Centre Aged Care Services

Helps older migrants or refugees with information about aged care services, information about healthy ageing, services to help you stay in your own home, support from bicultural workers who speak various languages and dialects, and community involvement in aged care.

Falls Prevention

Everyone is at risk of falling, but older people are more at risk of serious injury from falls.  This website provides information about what you can do to prevent a fall, or what to do if you have had a fall.

My Aged Care

For most people, growing older means there are times you find it difficult to manage day-to-day living activities. You may need help, or you may be caring for a family member or a friend who needs help, but you just don’t know where to start or what help you can get.

There are different types of aged care services to support you, whatever your needs. When you call My Aged Care, our contact centre staff will ask you questions to help us understand your needs.

My Aged Care helps you find the information you need about aged care services.

This can be as simple as calling the My Aged Care contact centre on 1800 200 422 or reading the My Aged Care website.

TasCarepoint

This service aims to help people stay in their own homes for as long as possible when they age, become frail or their health deteriorates.  Anyone can contact TasCarepoint; either those needing assistance or their family, carers, health professionals and other service providers.

  • TasCarepoint (Statewide)
    Phone: 1300 769 699

Mental Health Services Helpline

A 24/7 service for mental health crisis, available to all ages on a statewide basis. Interpreters are available on request.

  • Mental Health Services Helpline
    Free call 1800 332 388

North West Family Mental Health Support Services

Anglicare provides support for carers and families of people affected by mental illness.  Assists with referrals, support and information.

  • North West Family Mental Health Support Service
    Phone: 6430 3333

Phone Counselling Services

Free telephone counselling services available to anyone with mental health concerns.

  • Lifeline
    Phone: 13 11 14
  • Beyondblue
    Phone: 1300 224 636
  • Relationships Australia
    Phone: 1800 002 222
  • Anglicare
    Phone: 1800 243 232

Headspace

Provides counselling, information and referral for young people aged 12 to 24 years.  Youth Health nurses and social workers can support with physical, emotional, and other health needs in a non-judgemental and holistic manner. Interpreters can be organised as required.

Australian Hearing (Tasmania)

Children and adults who hold a Pensioner Concession Card and are Australian citizens and Permanent Residents are eligible for government-funded hearing services from Australian Hearing. They do not need to complete an application form.

Oral Health Services Tasmania

Provides a wide range of dental services for children including relief of pain, restorative and preventative services, and maintenance of dental health.  Adult dental services include emergency dental care, general dental care and dentures.

Family Planning Tasmania Inc

Provides sexual and reproductive health services through bulk-billing clinics around Tasmania. It also provides school education programs, training, and health promotion activities.

Sexual Health Services Tasmania

Provides clinical services, counselling and education.

Working It Out (Sexuality Support)

Supports gay, lesbian, bisexual, transgender and intersex community members, and their family and friends.  Includes free and confidential counselling, support groups, education programs and workplace training.

Working It Out

Email: info@workingitout.org.au

Women's Health Tasmania

Provides an equally accessible health service to women regardless of age, disability, geographical location, sexual orientation, financial status, ethnic origin and background.  Where barriers exist, the Centre aims to develop strategies to overcome them.

  • Statewide
    Phone 1800 675 028   

Mensline Australia

Provides counselling and information relating to men’s health issues.

Tasmanian Men's Shed Association

Becoming a member of a Men’s Shed gives a man that safe and busy environment where he can find an atmosphere of mateship. Men can just come and have a talk and a drink, if that is all they are looking for.

Alcohol and Drug Services

Offers a range of treatment, information, education and community-based supports for Tasmanians affected by alcohol and drug use. There is no cost for treatment and counselling.

  • Alcohol and Drug Services (Statewide)
    Phone: 1300 139 641 or 1800 811 994

Youth Health

Youth Health Policy Officer

The Youth Health Policy Officer works at a strategic and systems level to improve health outcomes for young people in Tasmania, particularly those vulnerable or at risk of not making a successful transition to adulthood.

Contact 

Department of Health and Humans Services (DHHS)

Pulse Youth Health Centre, South

 Pulse provides health information and support for young people, aged 12 - 24 years, in Southern Tasmania.

Check out Pulse

Pulse
2 Terry Street
Glenorchy 

Phone 0400 943 294 or 6233 8901

Email:  pulse@dhhs.tas.gov.au