Assist acute and primary health services to work with culturally and linguistically diverse patients accessing care. This includes facilitating cross-cultural awareness training for staff.
The following services provide initial health care screening, assessment and referral services to clients from refugee backgrounds.
Provide strategic advice and system support to improve access to services and improve the health of culturally and linguistically diverse people in Tasmania, especially those with additional vulnerabilities or who are at risk of poorer health outcomes.
The Program employs individuals from newly arrived communities to support their communities to increase health literacy, make informed decisions and independently access appropriate health services.
The Program also assists in the elimination of potentially harmful traditional health practices such as Female Genital Mutilation/Cutting througheducating the public and supporting individuals and communitieswho have been affected to make informed decisions about the practice in the context of Tasmanian society and law, and by assisting them to access relevant services.
If you are concerned that someone is at risk, or has undergone female genital mutilation/cutting since migrating to Australia, please contact either:
Provides counselling and advocacy for adults and children from any country who have fled persecution, torture and war-related trauma to find safely in Australia. Interpreters can be organised.
The Tasmanian Transcultural Mental Health Network (TTMHN) advocates for the needs of culturally and linguistically diverse communities by strengthening the cultural competency and cultural responsiveness of the mental health workforce in Tasmania. The TTMHN aims to support the mental health workforce to ensure that culturally and linguistically diverse individuals, families and communities are planned for within service delivery.
1A Anfield Street
Phone: 6234 9138
For more information visit the website Tasmanian Transcultural Mental Health Network
MiAccess is a multilingual information project for people with disability from a culturally and linguistically diverse background.
The MiAccess website is accessible in 10 community languages and contains information pieces in over 30 languages.
For information about COVID-19 visit the Tasmanian Government website www.coronavirus.tas.gov.au
Information about COVID-19 for temporary visa holders may be found here:
Find COVID-19 information in your language, including Auslan and easy-to-read format on the Tasmanian Government's coronavirus website.
The Australian Department of Health has produced resources explaining how to use Rapid Antigen Tests (RATs), where to find them, what each RAT result means, and what to do if your RAT is positive.
The following resources on RATs are available on the Department’s website:
The Department is continuing to develop resources on RATs and living with COVID-19, including video animations on both topics. Please continue to check the Department of Health website regularly for more updates.
Doctors in your local area can be accessed by calling and making an appointment. They provide a range of supported health care services. The refugee health care clinics (see above) will connect refugees to a doctor near to where they live.
Tasmania has four major public hospitals
The Department of Health is responsible for hospitals, ambulances, community health, and related areas such as primary healthcare.
If you have a Permanent Resident visa or a valid visa with permission to work in Australia, you can get medical benefits and services such as Medicare. Being enrolled in Medicare means that visiting a doctor will cost you less, or may even be free. You will also pay less for most prescription medicines.
Concession and Health Care Cards provide access to a range of Australian and Tasmanian Government concessions. These can reduce the cost of some health care services or prescription medicines.
A free health information and advice line for all Tasmanians and visitors to the State. This service puts the caller in touch with a registered nurse, who will help to decide the best course of action to deal with a health concern. If callers need an interpreter they should ask for one, state their preferred language, and not hang up until instructed to do so.
Find local health services anywhere.
Health Translations Directory www.healthtranslations.vic.gov.au
NSW Multicultural Health Communication Service www.mhcs.health.nsw.gov.au
Multicultural Centre for Women's Health www.mcwh.com.au
Centre for Culture, Ethnicity and Health www.ceh.org.au
Centre for Multicultural Youth www.cmy.net.au
Mental Health in Multicultural Australia: www.mhima.org.au
Multicultural HIV and Hepatitis Service: www.mhahs.org.au
Multicultural Gamblers Health Program: www.ceh.org.au/our_programs_mghp
Audio of Commonly Used Clinical Phrases– CLAS Act Virginia: www.vdh.state.va.usclasact
Health Information in Less Common Languages– EthnoMED, University of Washington: ethnomed.org/patient-education
Provides free advocacy services across Tasmania. ATI works to promote and protect the rights and interests of clients, providing a free, statewide, independent and confidential 'Your Say' advocacy service.
A statewide information and support service for unpaid carers and people who provide support to children or adults with a disability, mental illness, chronic condition or who are frail aged. Carer education and training sessions are available on topics such as self-care, carers’ health, identifying community services, relationship sessions, and other sessions for both carers and service providers.
Provides child health, growth and developmental assessments; parent support and information; and early intervention services.
Helps older migrants or refugees with information about aged care services, information about healthy ageing, services to help you stay in your own home, support from bicultural workers who speak various languages and dialects, and community involvement in aged care.
Everyone is at risk of falling, but older people are more at risk of serious injury from falls. This website provides information about what you can do to prevent a fall, or what to do if you have had a fall.
For most people, growing older means there are times you find it difficult to manage day-to-day living activities. You may need help, or you may be caring for a family member or a friend who needs help, but you just don’t know where to start or what help you can get.
There are different types of aged care services to support you, whatever your needs. When you call My Aged Care, our contact centre staff will ask you questions to help us understand your needs.
My Aged Care helps you find the information you need about aged care services.
This can be as simple as calling the My Aged Care contact centre on 1800 200 422 or reading the My Aged Care website.
This service aims to help people stay in their own homes for as long as possible when they age, become frail or their health deteriorates. Anyone can contact TasCarepoint; either those needing assistance or their family, carers, health professionals and other service providers.
A 24/7 service for mental health crisis, available to all ages on a statewide basis. Interpreters are available on request.
Anglicare provides support for carers and families of people affected by mental illness. Assists with referrals, support and information.
Free telephone counselling services available to anyone with mental health concerns.
Provides counselling, information and referral for young people aged 12 to 24 years. Youth Health nurses and social workers can support with physical, emotional, and other health needs in a non-judgemental and holistic manner. Interpreters can be organised as required.
Government-funded hearing services for children, young adults up to the age of 26, eligible Aboriginal and Torres Strait Islander people, pensioners and veterans.
Provides a wide range of dental services for children including relief of pain, restorative and preventative services, and maintenance of dental health. Adult dental services include emergency dental care, general dental care and dentures.
Provides clinical services, counselling and education.
Supports gay, lesbian, bisexual, transgender and intersex community members, and their family and friends. Includes free and confidential counselling, support groups, education programs and workplace training.
Provides an equally accessible health service to women regardless of age, disability, geographical location, sexual orientation, financial status, ethnic origin and background. Where barriers exist, the Centre aims to develop strategies to overcome them.
Provides counselling and information relating to men’s health issues.
Becoming a member of a Men’s Shed gives a man that safe and busy environment where he can find an atmosphere of mateship. Men can just come and have a talk and a drink, if that is all they are looking for.
Offers a range of treatment, information, education and community-based supports for Tasmanians affected by alcohol and drug use. There is no cost for treatment and counselling.
Pulse provides health information and support for young people, aged 12 - 24 years, in Southern Tasmania.
2 Terry Street
Phone 0400 943 294 or 6233 8901
The Gambling Support Program (GSP) provides a public health response to the risks and harms of gambling, through community education, community grants, provision of services for people affected by gambling, policy development and research.
Phone 1800 858 858
All Round Health and Community Care have taken on the role as the new service provider for refugee health in Southern Tasmania.
Address: 71 Murray Street, Hobart
Phone: 6236 9016
Do you have a disability or care for someone with a disability who could benefit from some support?
The Community Connectors program, delivered by Migrant Resource Centre Tas, can help you to learn about and access the National Disability Insurance Scheme (NDIS), and other disability support.
For more information and to access support please call Quan on 03 6221 0999 or fill out this online form: https://bit.ly/3jd8hNH
Carer Gateway supports carers from a culturally and linguistically diverse background.
The Migrant Resource Centre (MRC Tas) Aged and Community Services team is working with Care2Serve, which provides counselling, peer support, coaching, advice, information, and financial support to carers. The aim of these services is to reduce carer stress and improve quality of life for carers.
If you would like further information, call MRC Tas on 03 6221 0999 or email email@example.com