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Information and Referral Service for new arrivals

Family and Skilled Migrants (temporary and permanent) and International Students

Helping you find the information you need

Welcome to Tasmania

Moving to a new country can be exciting and rewarding but challenging at the same time. When you move there are a lot of questions to answer, and sometimes you won’t know who to ask.

To assist you make your temporary or permanent home in Tasmania, the Tasmanian Government funds an Information and Referral service for new arrivals which can assist you with many of the initial issues you may have such as:

  • Finding a place to live
  • Getting connected – utilities, phone and internet
  • Learning English
  • Enrolling your child in day-care or a school
  • Finding a family doctor
  • Exchanging money and shopping
  • Obtaining your driver’s license
  • Using public transport
  • Getting to know your local community – social, sporting and recreational opportunities.
  • Studying options
  • Applying for a tax file number
  • Finding a job or having job issues
  • Applying for citizenship
  • And many more questions and issues you may have.

New to Northern Tasmania

Phone: (03) 6332 2211


Visit in person: 95-99 Cameron Street, Launceston (insert map)


New to Southern Tasmania

Phone: (03) 6221 0999


Visit in person:           Level 2/ 1a Anfield Street, Glenorchy (insert map)